La Cité du Lait

18 rue Adolphe Beck 53000 Laval
18 rue Adolphe Beck 53000 Laval
It is above all a unique testimony of the metamorphosis experienced by the rural world in just under two centuries. The visit of this place is progressive and the path allows visitors to know everything about the evolution of the dairy world. Guided for more than two hours, you will discover the tools used by skilled hands and jealously preserved know-how, unique in the world. The Cité du Lait - Lactopôle® is open all year from Monday to Friday by reservation for groups, schools and individuals. All tours are guided. For individuals: During the holidays of Christmas, winter and All Saints (Academy of Nantes): guided tour from Monday to Friday at 15 hours (without reservation) (closed holidays) - Autumn holidays 2018 ( from October 22 to November 2): FAMILY VISIT every day at 3 pm except Wednesdays and holidays. During the Easter holidays (Nantes Academy): Guided tour 7 days a week at 3 pm (closed on public holidays) From March 31st to September 29th 2018: Guided tours every saturday and sunday at 3 pm sharp without reservation (closed holidays). ESCAPE GAME Sunday 29 April, 27 May, 24 June, 29 July, 26 August, 30 September: no guided tour. All our visits end with a cheese tasting and a visit to our shop. Departure of visit from 3 people present. During the school holidays, animation workshops making butter cheese and the workshop "The Adventure of Bari on the Farm" are offered to children by appointment (see dates of workshops on the calendar). The Lactopole Museum organizes an animation "Cluedo Géant" every Wednesday during the school holidays, so there is no guided tour on Wednesday afternoon. For groups: Minimum 10 people and maximum 50 people Guided tours only on reservation From October 1st to Easter weekend: visits from Monday to Friday From Easter weekend to September 30th: visit 7 days a week All our visits end with a cheese tasting and a visit to our shop. Information and reservation: +33 (0) 2 43 59 51 90 (do not hesitate to leave a message on our answering machine) Email: lactopole@lactalis.fr During the school holidays, animation workshops cheese making are offered to children by reservation. Brand Qualité Tourisme La Cite du Lait ® Lactopole, the first visit site labeled in Mayenne. Following three years of close collaboration between the teams at La Cité du Lait® Lactopole and Mayenne Tourisme, the Lactalis Group Museum has been awarded the very first Tourism Quality Label, awarded in Mayenne, for a visit site. . The fact is all the more original because La Cité du Lait® Lactopole is a corporate museum whose purpose is to introduce the Group's history and the dairy industry to the general public. The brand set up by the State in 2003, aims to improve the tourism offer of France. This system is based on a common foundation of quality national commitments. It is then declined at the territorial level under the control of the Regional Prefect (DIRRECTE). In Pays de la Loire, it was set up for the places of visit in 2011 in Anjou and Loire-Atlantique then extended in 2012 in Vendée, Sarthe and Mayenne. It is in this dynamic, that in 2013, the team of the Cité du Lait ® Lactopole launched in the process, accompanied by Mayenne Tourism. The objectives are multiple: internal since they aim to improve the animation of the teams of the museum and external because they allow to perpetuate methods of communication and reception of the public. Winning the Brand is a rewarding recognition of professionalism among partners and the general public. The repository: More than 200 criteria designed to satisfy the visitor, divided into 4 chapters: • Communication tools (leaflet, website, tel, mails, letters, fax ...) • Outdoor equipment (signage, parking, signage, reception ...) • Commitments related to the visit (staff, ticketing, tour, didactic tools ...) • Additional services (sanitary, various services, bar, restaurant, shop ...) 3 transversal themes: staff, English and maintenance of the site.
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